Nucrete Online Ltd t/as Nucrete Online is committed to protecting your privacy and ensuring the security of any personal information we collect from you. We comply fully with UK data protection legislation, including the UK GDPR and Data Protection Act 2018.

Information we collect

• When you request a price from our website, we ask for your delivery-area postcode, email address, and first name.
• When you place an order, we will require your full name, billing and/or delivery address, and telephone number(s).

How we use your information

• To check whether we can deliver to your area.
• To provide you with an accurate quotation and details of any current discounts or promotions.
• To process and fulfil your order.
• To communicate with you about your order and our services.

You may choose to withhold information not required for these purposes.

Sharing your information

We do not sell, rent, or exchange your personal information with third parties for marketing purposes. We may only share data when it is necessary for:

• Processing payments (e.g. credit/debit card validation).
• Fulfilling your order through trusted service providers.

Security

We follow strict security procedures for storing and disclosing your information to prevent unauthorised access, in line with UK data protection requirements.

Your rights

You have the right to access, update, or request removal of your personal information. To do so, please contact us at support@nucrete.co.uk or telephone 0800 849 9036.

Cookies and analytics

Our website uses cookies. A cookie is a small data file sent from our website to your browser, which may then be stored on your system. Essential cookies (for example, remembering your pricing area or keeping you signed in to your customer account) are always on — the site cannot work without them.

With your consent, we also use Google Analytics 4 (Google Ireland Ltd) to understand how visitors find and use the site, and the Meta Pixel (Meta Platforms Ireland Ltd) to measure the effectiveness of our advertising. Neither tool runs unless you choose "Accept" on the cookie banner, and choosing "Essential only" means no analytics or advertising cookies are set at all. Your choice is remembered for 12 months and you can change it at any time by clearing this site's cookies in your browser.

Contact us

If you have any questions about this Privacy Statement, please contact us at support@nucrete.co.uk.